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SVP & Chief Nursing Officer
ID: 236

Profession:RN, NP
Specialty:-ALL-, Administration, Management
Schedule:Full Time

Sparrow Health System

Megan Wills
Phone: 5173645813
Fax: 5173645818

General Purpose of Job:
To assist the President/CEO, Sparrow Hospital in providing overall leadership and direction for Sparrow Hospital Patient Care Services by ensuring that quality, cost-effective, and compassionate patient care is provided to the patients and customers.  The CNO is responsible for sustaining the standards of nursing practice in all areas in which nurse’s practice in the hospital.  The CNO participates in the development of a strategic mission, vision, and plan for the Health System. Specifically, in collaboration with the President, COO, and other Vice Presidents to translates the Health System strategic mission, vision, and plan into a clinical practice plan for Patient Care Services.

  1. The CNO’s major responsibility relates to leading, planning, organizing, staffing, communicating, collaborating, facilitating and evaluating. The CNO is responsible for the recruitment, selection, and development of the department directors in assigned hospital cost centers, service lines, and subsidiaries.
  2. The CNO serves on community boards and volunteers to serve on numerous community organizations, boards, and committees.
  3. In the absence of the CNO, the VP of Nursing acts on her/his behalf under the direction of the President/CEO and/or Chief Operating Officer. 

Essential Duties:
Executive Leadership

  • Responsible for management functions of planning, organizing, directing, coordinating, and communicating for the division of nursing, other designated departments, and service lines.
  • Responsible for the recruitment, selection, and development of the Patient Care Services administrative team.
  • Primary liaison with the nursing community and professional nursing organizations, representing the Hospital at various nursing meetings; is a member of various nursing organizations.
  • Provide overall leadership for the Hospital Patient Care Services.
  • Represent nursing services to the President/CEO, governing boards, and medical staff.
  • Participate in the development of and leadership in implementing the Health System’s strategic plan and annual operating and financial plans for designated areas.
  • Provide leadership in the development of the nursing clinical practice plan and annual operating and financial plans.
  • Provide information and advise the President/CEO regarding current and projected nursing trends, areas of deficiency and significant activities in the nursing profession.
  • Provide leadership in the development of a collaborative relationship between the medical and nursing staff.
  • Represents the Health System in the community, educational institutions, and professional nursing organizations.
  • Serve as a member of the PAC, Medical Staff Executive Committee, and Board Quality Committee.
  • Serve as administrative liaison to assigned medical staff departments.
  • Serve as executive to assigned clinical service lines.
  • Serve as an ex-officio member on the Sparrow Board of Directors.
  • Participate with the executive team, governing board, and medical staff in planning the future direction of the Hospital and Health System in a manner that is consistent with the organizational mission, community need, and economic solvency.


  • Provide overall leadership and management of the Hospital’s patient care services and service lines.
  • Maintain full compliance with all regulatory agencies by continually monitoring the patient care services operations and initiating changes where appropriate.
  • Develop a nursing organizational climate and culture that is consistent with the mission, vision, and values of the organization and communicate the mission, vision, and values throughout the division of nursing.
  • Promote nursing education and research efforts.
  • Direct and supervise all nursing services’ activities by recruiting, selecting, and developing an effective Department Director team.
  • Provide assistance to supervisory personnel in establishing clear department role statements and objectives; determining staffing needs and standards of productivity; establishing policies and procedures and appropriate patient care delivery systems with corresponding position descriptions; complying with state licensing boards.
  • Continually monitors quality, customer satisfaction, and financial performance with the division of nursing and initiates changes to ensure ongoing improvement in all areas.
  • Consults and advises Department Directors on a regular basis, evaluates performance based on mutually agreed upon expectations; evaluates competency of the nursing staff and makes appropriate changes as needed; seeks to maintain Associate morale and a professional, healthful, positive atmosphere and environment in the division of nursing.
  • Works closely with the President of the Health System, COO, other Vice Presidents, medical staff, and other members in the performance of her/his assigned duties in order to maximize optimal operational efficiency of nursing and patient care services.
  • Ensure the provision of affordable health care services through appropriate utilization and available resources (human, financial, and physical) and the development of improved practices and systems.
  • Participate in fundraising efforts as assigned.


  • Encourage the integration of the Hospital with the communities served through effective communication, active involvement, and positive public relations.
  • Represent the Hospital, as assigned by the President/CEO, in its relationships with other health agencies, organizations, and groups in dealings with governmental agencies and third-party payors and at state, national, and local health policy meetings.
  • Maintain professional affiliations and enhance professional growth and development by keeping abreast of the latest trends in health care policy, administration, delivery, and financing.

Knowledge, Skills and Experience Required:

  • Masters of Nursing degree
  • At least twenty-four (24) hours of internal and/or external continuing education per year.

License / Certification:

  • Current Michigan license to practice as a Registered Nurse.


  • Minimum of seven years leadership experience as a Vice President/Chief Nursing Officer or similar level of leadership experience in a three hundred-bed or larger hospital/health system.
  • Hospital System experience preferred
  • Magnet/Baldrige experience preferred
  • Experience working within a union environment preferred

Skills & Abilities:

  •  Analytical ability, organizational, and interpersonal skills to effectively communicate with all levels of the organization.
  • Demonstrate collaborative ability to work in partnership with physicians, caregivers and unions.

Positions that Directly Report to this Position:

  • Vice President, Nursing
  • Director of Emergency Services & Behavioral Health
  • Administrative Director of Behavioral Health
  • Nursing Compliance Coordinator

Sparrow Health System

1215 E. Michigan Ave
Lansing, MI 48912

Located in Lansing, Michigan, Sparrow Health System is mid-Michigan’s premier health care organization, partner to Michigan State University’s two medical schools, a member of C.S. Mott Children’s Hospital Network, and the region’s largest private employer. The health system was the first in Michigan and one of the first five in the nation to be selected to join the prestigious Mayo Clinic Care Network.Lansing, the capital of Michigan, has been named one of “10 Great Cities for Young Adults” by financial news organization, Kiplinger Magazine. The region is home to great schools, affordable housing and endless entertainment options.Diverse opportunities await you here. Sparrow Hospital, the 733-bed flagship of our multi-service system is a teaching hospital and the regional referral center for cancer, trauma, pediatrics, orthopedics, cardiovascular, neonatal intensive care and neurological care. Sparrow has earned the Nurse Magnet Distinction from the American Nurses Credentialing Center, an honor held by only 6 percent of hospitals in the U.S.Sparrow is making major investments to improve the quality of care for the people in the communities we serve. In the 2012, Sparrow launched iSparrow Electronic Medical Record, powered by Epic, the highly regarded software used by hospitals nationwide. We are also embarking on major renovations to upgrade and expand our facilities system wide.We are proud to be an equal opportunity employer.

Community Description